In February 2024, a facility in Bethpage, New York, integrated a Tru-D® iQ system into its environmental services toolkit to support consistency, efficiency and automation in room turnover and equipment management. With more than 1,200 cycles completed and no reported workflow challenges, the results have been both measurable and meaningful.
Designed for ease of use and repeatable performance, the Tru-D® system has become a trusted part of the facility’s routine in high-priority spaces and specific rooms designated for extended turnover procedures.
Why Tru-D?
The Tru-D® iQ System is an automated UVC disinfection device that delivers a measured dose of energy using patented sensor technology. Rather than relying on timers or guesswork, Tru-D® devices measure the room’s size, layout and contents to determine the appropriate cycle time — ensuring consistent UVC coverage every time.
With autonomous operation, Tru-D® devices support teams by reducing variability and simplifying the process of incorporating UVC technology into daily routines. Each cycle also generates usage data for documentation and analysis through the Tru-D® SmartHUB.
Implementation
According to staff, implementation was smooth and efficient. Six operators were trained in early 2024, and the device was quickly deployed in multiple departments. In just a few months, the facility completed 1,210 cycles using the Tru-D® device.
Feedback has been overwhelmingly positive. Operators highlighted the device’s intuitive design and ease of use, while leadership noted the value of a tool that integrates seamlessly into their existing cleaning and turnover workflows.
The team also praised Tru-D® SmartUVC’s customer service, reporting a very good support experience when questions came up early in the rollout. The transition was described as “great,” and the device was quickly adopted into regular use.
Built for Consistency and Simplicity
At the facility, the Tru-D® device is used to support an added layer of environmental cleanliness in busy spaces that require routine attention. It provides a sense of consistency that helps teams operate efficiently and confidently.
“We were looking for a solution that was easy to use and could support our daily processes,” one team member shared. “The Tru-D® devices have delivered on that.”
Because Tru-D® devices automate energy delivery based on each room’s unique layout, they reduce the burden on operators and remove the need for manual adjustments. Staff can start a cycle and move on to other tasks, knowing the device will complete a full, measured cycle.
A Smarter Addition to Facility Workflows
From day one, the Tru-D® device has delivered reliable, repeatable performance without disrupting operations — a key benefit for teams managing high-turnover spaces. With no reported workflow issues, no added complexity and consistently high usage, the Tru-D® device continues to be a valuable asset in supporting day-to-day environmental cleaning.
As the facility looks toward continued optimization, the Tru-D® device remains a dependable part of the strategy — helping them meet internal goals for efficiency, training and resource support.