FAQ

The Tru-D SmartUVC portfolio of products is the only UVC disinfection with proprietary Sensor360 technology that calculates a measured dose of UVC energy to ensure a room is thoroughly disinfected. An effective and innovative technology backed by sound science, Tru-D SmartUVC is on a mission to ensure facilities are as clean as possible.

The Tru-D device’s Philips, low-pressure, mercury vapor bulbs provide the most efficient delivery of UVC energy. Unlike any of its competitors, the Tru-D technology inactivates unwanted microorganisms from one placement in the room, reducing the risk of human error in the disinfection process. Xenon flash lamps and other unmeasured UV lights, while they may use UVC lamps, have no way of calculating the UVC dose needed for each location to determine the positioning or time necessary to disinfect accurately, nor can they reach shadowed or hidden surfaces.

The Tru-D device’s single placement positioning allows you to work smarter, not harder, implementing seamlessly into any facility. While the Tru-D robot completes a disinfection cycle, operators are free to complete other tasks, rather than having to move the robot to multiple positions. Once the cleaning cycle is complete, the Tru-D device automatically shuts down and sends audio and/or text message alert to the operator that disinfection is complete. The Tru-D technology provides a workflow guarantee that ensures integration into labor management and avoids the need for additional full-time employees dedicated to operating the Tru-D device.

The Tru-D device’s cycle time varies as it is adjusted to deliver a consistent disinfection outcome from a single placement in the room. The room variables affecting cycle time are room size, shape, wall color (reflectivity) and the amount and position of furniture in the room. On the bacteria cycle, validated for 3 to 4 log reductions of MRSA, VRE, CRE, and Acinetobacter, the average total cycle time is between 15 to 25 minutes. Bathrooms typically require four to seven minutes.

There is no warm-up or cool-down period required with the Tru-D device. The room may be immediately occupied after the completion of the Tru-D cycle.

Tru-D is an acronym for “Thorough Room Ultraviolet Disinfection.” The Tru-D technology has a reflective reach of a 16’ radius and is capable of disinfecting room surfaces both in line of sight and indirect, shadowed areas from a single placement in rooms as large as 32’ x 32’ (1,000 square feet). The Tru-D device’s measured dose capability alters cycle times based on room variables (size, shape, color or reflective properties, and the amount of furniture in the room). Ceiling height does not affect the Tru-D system’s disinfection capabilities on hard, nonporous surfaces.

The Tru-D device has an integral patent-protected sensor array called Sensor360. The sensor array measures reflected UVC dose from walls, doors and ceilings. Numerous third-party studies ensure the Tru-D method of measured UVC light energy delivers a lethal disinfecting dose into all direct (line of sight) and indirect (shadowed) areas.

The Tru-D device’s Sensor360 technology identifies the proper UVC dosage needed to inactivate all unwanted microorganisms within the visible and shadowed spaces in a room. After a full cycle, the Tru-D robot’s intuitive remote control lets the user know the cycle is complete and that the room has received thorough disinfection. The Tru-D technology has been validated by more than 10 third-party studies to be effective in ridding environments of microorganisms including bacteria, viruses, spores and fungi.

The Tru-D SmartHUB is an all-inclusive, web-based application that provides authorized users with the data, tools and resources needed to ensure each facility gets the most out of its enhanced disinfection program with the use of the Tru-D iQ system. Both Scout and Tower connect to the Tru-D SmartHUB reporting system. Data is transformed into actionable information for optimized management and offers an element of predictive maintenance. The Controller transmits data between the iQ devices and the Tru-D SmartHUB for instant access to information.

For those with the Tru-D Classic device, the data is available through the web-based portal, which also provides robust disinfection data.

• Delivers a precisely-measured UVC dose that ensures a validated baseline of disinfection
• Provides thorough room disinfection, including in shadowed surfaces, from a single placement
• Disinfection claims are supported by multiple device-specific, third-party validations with no conflict of interest disclosures. 
• Single placement and measured dose reduce the human error associated with competing multiple placement devices with fixed cycle times.
• Maximizes operator efficiency, provides uncomplicated throughput and is implemented seamlessly within a facility's current workforce without additional FTEs.
• Provides meaningful disinfection data through a secure portal that is cloud-based as well as clear and precise report mechanisms with real-time disinfection data.

The iQ system has three components—Tru-D iQ Tower, Tru-D iQ Scout and Tru-D iQ Controller—that together make for one of the most advanced UVC systems available for disinfection of any space. 

• Tower is the most powerful, advanced, intelligent component of the iQ system. It can be used by itself or together with its smaller counterpart, Scout. 
• Scout is the most compact, maneuverable component of the iQ system which still provides powerful UVC disinfection. It can be used by itself for small spaces with the Controller. Scout nestles into the Tower for ease of transportation. 
• The Controller is the mobile command center for all iQ disinfection devices. For transportation, it can be docked onto the Tower. When utilizing alone, Scout can also dock onto the Controller. 

With improved cycle times, Dynamic Dosing capabilities, Flux Acceleration and an auto-deployed bulb array in a sleek, compact design, the iQ Tower continues the Tru-D SmartUVC tradition and commitment to enhanced, thorough room disinfection. Dynamic Dosing and Flux Acceleration make the iQ Tower powerful, decisive and precise. These features allow for minimal warm-up time as the lamps rise and the ability to shift output among the bulbs to ensure efficient UVC dosing. There are also added safety features to minimize the risk of UVC exposure.

The iQ system was developed to provide users with a smarter, faster UVC disinfection device that is versatile for use in a wide range of spaces, both large and small.

No one can be in the room while a Tru-D SmartUVC device is in operation, and there are multiple safety barriers to prevent entry in the room while a cycle is being completed. The iQ System is equipped with PIR motion sensors that abort the cycle if it senses a heat profile and motion in a room. However, it’s safe to view the devices through glass — UVC energy cannot penetrate glass. Also, with the iQ System, the motion sensors are not going to trigger through glass, so there is no reason to cover the windows.