Since launching the first automated, no-touch UVC disinfection device in 2007, Tru-D SmartUVC has collaborated with and listened to customers’ feedback in order to not only continuously improve the customer experience but also to help innovate the next generation of UVC-dosing devices.
With more than a decade of real-world use and hundreds of customers sharing their Tru-D device experiences, Tru-D SmartUVC took into account an exceptional amount of feedback from customers when devising the brand-new Tru-D iQ system.
While the Tru-D Classic device has proven effective and easy to use in facilities, we realized there is always room for improvement. Specific items that customers expressed wanting with a new UVC system included the following:
- Decreased cycle times
- A portable device for disinfection of small spaces
- Additional safety features to minimize risk of exposure
- Improved ease of use
Taking into account these four, primary customer desires, Tru-D SmartUVC, together with its parent company PDI Healthcare, was able to address these items with enhanced features and additional products available with the Tru-D iQ system.
“When we began to develop the Tru-D iQ system, we wanted to meet and exceed customers’ needs for a more efficient UVC-dosing solution,” said Chuck Dunn, president of Tru-D SmartUVC. “It was important for us to take our customers’ feedback and incorporate their needs into the design and capabilities of the new Tru-D iQ system.”
Decreased Cycle Times
Through talking with customers, the Tru-D SmartUVC team learned that for time is more than just the cycle run time.
"Time, as it relates to current UV solutions, doesn’t just mean run time. It incorporates transport time, setup, retrieval and transport back to its ‘home,’” said one customer.
In addition, timing pressures for staff have only increased with diminishing cleaning times. According to customers, new products should increase efficiency, not take away from the ability to work within their time constraints.
To shorten UVC cycle times, including setup and transport, the iQ system has several new features including Dynamic Dosing; Flux Acceleration to allow lamps to heat more quickly; the ability to document plug in to unplug time (including both usage and idle time); and a smaller device, Scout, which can run in the bathroom.
A solution for small spaces
The Tru-D iQ system features Scout, a portable, more maneuverable UVC disinfection device that weighs in at less than 30 pounds. Scout’s compact design makes it ideal for disinfection of smaller spaces such as bathrooms.
Not only is Scout able to provide powerful disinfection of small spaces, but it can also help reduce cycle times when run in a bathroom while the Tru-D iQ Tower runs in an adjacent room.
“By using Scout in a bathroom while the Tower runs in an adjacent room, the cycle times can be significantly reduced,” Dunn said.
Enhanced safety features
When developing the iQ system, Tru-D SmartUVC wanted to improve the existing safety features to include things that don’t require any efforts from operators.
The iQ system is equipped with:
- Passive infrared (PIR) motion sensors that recognize human heat signatures and motion and prevent UVC emission if detected within the space.
- DoorSense to detect any UVC outside the room while the system is in use inside the room
- Controller and multiple safety barriers to prevent entry
Ease of use just got more intuitive
“If you have a choice between technology and modifying human behavior, always choose technology.” – Bill, UVC industry expert
“Easy to use” is often used as a blanket statement demonstrating that anyone can do it. Due to the iQ system’s Dynamic Dosing, the Tower will always be optimally placed in the room. There’s no guessing by operators on where best to position the device—the device will shift output and UVC energy based on its location in the room and proximity to furniture, contents, etc. There’s also no more choosing of the cycle type by operator—this is already decided within the device’s technology through connection with the Tru-D SmartHUB portal.
“We want to make UVC devices as easy to use as possible for operation by any individual,” Dunn said. “The iQ system takes the guesswork out of the hands of the operator and lets the device drive the decisions.”
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